Community Emergency Response Guide – CERG

Disasters Happen

They don’t happen often or everywhere, but they do happen sometimes and somewhere.

In some cases they are predictable, and in others they are unthinkable. Pandemics touch down, earthquakes make landfall, floodwaters rise, fires burn, utilities are interrupted, terrorists strike. But with planning and preparation, you can make a difference. You can reduce a disaster’s impacts on you, your family, and your community. You can save lives, homes, and livelihoods.

The DRNGhana Office of Disaster Emergency Management (Disaster Risk Reduction) is a resource for the community. Our mission is to make us all more ready for and resilient to all hazards. In a crisis, the government must focus on those in the greatest peril. The better prepared everyone else is, the better the outcomes are for all of us.


By reading this far, you’ve already taken the first step in preparing for the unexpected. Now it’s time to make a plan, build a kit, and help prepare your household and your community in the next unexpected events.


Download Community Emergency Response Guide

Help us improve and let us know how the Community Emergency Response Guide is helping you!


Take a Short Survey  >>>

Community Emergency Response Guide!

CERG Presentation/Workshop Request Form


Submitting Form...

The server encountered an error.

Form received.


DRNGhana Office of Disaster Emergency Management (DEM) works with residents, homeowners associations, civic groups, nonprofits, faith-based organizations, Youth groups and houses of worship, Government and agencies and private sector businesses throughout Local Government 276 Metropolitan Municipal and District Assembly’s - MMDAs to strengthen the level of emergency preparedness to boost their community resilience.


Staff from the Office of Disaster Emergency Management (DEM) Ext. Disaster Risk Reduction - DRR is available to deliver emergency preparedness presentations to community organizations and homeowners associations, work with businesses/nonprofits and staff emergency preparedness exhibits at local festivals and fairs.

The Community Emergency Response Guide - CERG is now available and you may also request a workshop or presentation on this new plan!


To request a presentation or the Office of Emergency Disaster Management’s presence at an event fill in the form below.


Submitting Form...

The server encountered an error.

Form received.

To whom it may concern

My name is [Insert Name Here], and I represent [Insert Organization Here].  We would like you to present on [Insert Topic Here ( Presentation, Workshop, CERG Presentation, CERG Workshop] at [Location] on this [Date & Time].  You can reach me at [Contact Information].



Note: Email this to the office

Community Emergency Response Guide - CERG

Disasters happen, and they can affect you, your family, and your community. The number of disasters in our communities each year is increasing, according to the National Disaster Management Organization (NADMO). Media reports also establish that MMDAs are prone to many hazards. Some are difficult to predict; a few strike without any warning at all. In the past several years, our community has responded to major storms, floods, drought, sea level rise, earth tremors, fires, tidal waves and power outages. Instead of thinking “it will never happen to me,” use this Guide to help prepare for an emergency, so you know what to do before, during and after disaster strikes.

Emergency preparedness, response, recovery and Mitigation of Disasters in your Community. Knowing your risk level in the demographics you are to appreciate and understand the situation better.


Introduction: Why Plan?

In an emergency, DRNGhana Community Emergency Response Team (CERT) first responders will do all they can to respond to everyone in need. In a big disaster, the priority is those in the most dire circumstances. That means we all need to be prepared to be our own “first responder” for the first three to five days after a major disaster.

This is why it is so important for you to have an emergency plan that is written and practiced at home, have the necessary supplies in case you need to shelter-in-place or evacuate, know how to get information about the emergency, and know how to support your community by helping your neighbors.


When you prepare for a disaster, you should take what emergency management professionals call an “all-hazards” approach. This means making general preparations that will help you, your family, and your neighbors – regardless of the nature of the emergency.

DRNGhana Districts Emergency Operations Plan - DEOP provides the basis for the District’s emergency management program - DEMP, including all Districts activities and procedures intended to save lives and minimize damage during and after disasters. This Community Emergency Response Guide - CERG adapts the Emergency Operations Plan -EOP for use by Districts residents. For more, click here.

This Community Emergency Response Guide will provide you with the tools you need to help you become more prepared. It will help you create:


• A family emergency plan.

• A business preparedness plan.

• A neighborhood preparedness plan.

• An emergency supply kit.


The Guide also includes:

Emergency contact information and recovery resources.

Specific actions you can take before, during, and after each of Local Government MMDAs likeliest hazards.

A list of ways to get involved in your community through volunteer efforts.

Information about the links between you and the District’s emergency management professionals.

When you are prepared, that helps you and your community. Prepared families and businesses result in resilient communities. Resilient, self-sufficient residents can keep themselves safe and secure while first responders care for those with the greatest need.


We are all in this together.


Office of Emergency Management & You

By using the resources provided in this Community Emergency Response Guide, GHANA’s Local Government MMDAs residents will become more resilient and self-sufficient during an emergency.

In support of residents, the Districts brings significant first responder and recovery resources, including not just Fire and Rescue and Police, but also the departments of Health, Family Services, and many others. Regional and National assets may also be requested to support a Districts local community emergency. All of these resources are coordinated by the DRNGhana Districts Office of Emergency Management (DOEM).


DRNGhana DOEM coordinates all hazard mitigation, response, and disaster recovery services for the residents of all Local Government MMDAs.


DOEM also works to support residents as they build resilience by preparing for emergencies before they happen. This includes:


Ready Districts, Ready Ghana (see below)


Sending “District Alert” messages to keep residents informed of emergency conditions,

Emergency planning for government agencies and residents for overall emergency operations, including people with access and functional needs, and continuity of operations

Managing the Districts Citizen Corps program.

Conducting training and exercise programs for MMDAs government agencies, and in partnership with neighboring local governments and businesses.



Ready Districts is a MMDAs Office of Emergency Management preparedness program designed to educate and empower community members to prepare for, respond to, and recover from emergencies, including natural and human-caused disasters. The goal of the program is to promote preparedness through public engagement. This is achieved through signature programs such as Student Tools for Emergency Planning (STEP), Preparedness Awareness Weekend (PAW), seasonal programs, and social media.


Ready Districts asks you and your neighbors to take four actions: (1) stay informed about the different types of emergencies that could occur and their appropriate responses; (2) make an emergency plan; (3) build an emergency supply kit; and (4) get involved in your community by taking action to prepare for emergencies.


Office of Emergency Management – Emergency Plan

To ready the community to respond to all hazards, Districts OEM works with its partners to maintain several important plans. Our primary emergency plans are accessible to residents to support public understanding of Districts operations before, during, and after a disaster.

The district’s emergency plans can be viewed on OEM’s website here.

Most Prevalent Hazards

Local Government MMDAs are vulnerable to a wide range of hazards (natural, human-caused, and everyday). These hazards threaten the safety of residents. They have the potential to damage or destroy property and disrupt the economy. While we cannot eliminate hazards, we can lessen their potential impacts.

Hazards may occur in isolation, or – more commonly – in ripple-effect clusters. For example, severe rainstorm may trigger a flood as well as power outages and medical emergencies. Or a thunderstorm may produce lightning that causes a structural fire.

The Northern Ghana Hazard Mitigation Plan and other sources were used to identify the hazards detailed below. These identified hazards are those that pose the greatest risk to the county (that is, the highest probability of causing the most severe impacts to exposed lives and property). The analyses are based on detailed reviews of prior hazard history, as well as forecasting and probabilistic modeling tools.


The hazard annexes are grouped by common characteristics, and do not imply any rank-order:


Natural Hazards:


Thunder/Tropical Storms


Extreme Weather/Extreme Cold

Extreme Heat



Pandemic Influenza and Infections Disease


Human-caused hazards (including accidents and intentional acts):


Cyber Attack

Civil Disorder

Acts of Violence/Terrorism


Chemical, Biological, Radiological, or Nuclear

Dam Failure

“Everyday” emergencies:

Structural Fire

Power Outage/Blackout

Medical Emergency



Emergency management professionals typically break down their responsibilities into four phases, which form a cycle. This four-phase cycle applies to you too.

(Four Phase Image here)

It Begins with PREPAREDNESS activities that get a community ready before an emergency (including planning, training, and exercising).

Next are the RESPONSE actions that help protect lives and property during a disaster.

RECOVERY efforts are how we build back after a disaster.

MITIGATION projects reduce future risks from hazards – these may be put in place before or after a disaster, but they are always intended to improve conditions before the next event.